Transcript of the webinar

On 19th September the LSB hosted a webinar and discussion led by Board Member Kate Briscoe, including legal tech expert Jenifer Swallow and Legal Services Consumer Panellist David Abbott on the findings of the latest research on levels of innovation and use of technology in law firms.

The webinar is available to watch above, including detailed analysis of the report findings and trends over time in attitudes and adoption of technology and innovation amongst law firms and practitioners, delivered by Research Manager Tom May.

We see an increase in the use and types of technology used in legal services, but we are still a long way off seeing the revolutionary impact that technology can have on a sector, as seen in banking and financial services. Is the legal services sector ready to embrace AI, predictive technology and automation?

Our consultation on promoting technology and innovation

Technology has the potential to widen access to legal services dramatically, and the LSB is committed to ensuring that regulation unlocks its benefits for consumers and providers. Together, we want to consider how we unleash the benefits of technology and innovation to benefit people who need legal services, lawyers, law firms and society.

We are currently consulting on draft statutory guidance on promoting technology and innovation to improve access to legal services. The consultation closes on 2 October 2023.

We will also share which technologies providers anticipate using in the next few years, including technologies that can make it easier for people to use legal services.

 

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