Some key statistics illustrating the challenges facing the legal sector
31%
Consumers who have an unmet legal need
29%
UK adults who have a legal expenses insurance policy
3%
Consumers making use of digital comparison tools for legal service providers
Collaborating to reshape legal Services
Everyone across the legal services sector has a role to plan in ensure the market works better for the public. By working together, we will make a difference for consumers and people who need legal services.
Elizabeth Rimmer, LawCare
"We have the solutions – we just need to invest in them. Developing emotional competence in legal education and practice, management training for those with responsibility for others and regular supervision to build trusting relationships so colleagues speak up when they are struggling or have made a mistake."
Stephen Ward, Council for Licensed Conveyancers
"The CLC continues to believe that while price is important for consumers it is not the only way that users of legal services should select their provider."
Jacqui MacDonald-Davis, Magistrates’ Association
"This is, therefore, the perfect time for us to take stock of where we are as an institution and what needs to be done to make the experiences of all magistrates better."
Esther Elshen, Support Through Court
"Support Through Court will continue to adapt to work in new and innovative ways to ensure that everyone has fair and equal access to justice."