You can view the event presentation here.
The Legal Services Board want to ensure that everyone who needs legal advice knows how to access it, and can get the help they need at a price they can afford. We want to ensure effective regulation enables a strong, diverse and competitive profession, but we know we can’t achieve this alone.
How can we work together to improve access to justice and increase public trust in legal services?
Join us in London to:
- Explore the challenges and opportunities from the legal services profession in the South East
- Discuss the impact of AI and other innovative approaches and how it can help to deliver services
- Share your views on legal technology and how it can increase access to justice
We expect to cover themes including access to justice, legal technology and innovation, legal education, and inclusion. But we want you to help shape the agenda.
The event is open to lawyers, future lawyers, consumer organisations, academics, researchers, charities, advice agencies, innovators, tech companies and other businesses, regulators, and representative bodies—anyone with a role to play in ensuring that legal services better meet the needs of the people who need them.
Event Agenda:
4pm: Registration and tea & coffee
4.30pm: Event starts
4.45pm: Welcome from Catherine Brown, Interim Chair, The Legal Services Board
4.50pm: Interactive session with Clifford Chance:
- Does the Legal Sector need bespoke policy, regulation around AI?
- How can AI be used effectively within the Legal Sector?
- What consideration needs to be made in relation to ethical AI?
For each topic, there will opportunity for the audience to share their views and comment through a Q&A and polling platform. The audience will also be able to ask questions of the of the speakers, who are:
- Eliot Cohen, Corporate lawyer
- Theodora Fajembola, Global Transformation Lead, L&DR
- Nina Goswami, Head of Inclusion UK
5.20pm: James Sandbach, Policy and Development Manager, London Citizens Advice : Presentation on the various AI tools that the CAB are trialling
5.40pm: Philip Young, Garfield AI, Founder and CEO: Presentation on how Large Language Models break down knowledge and economic barriers to the legal system.
6pm: Questions and discussions moderated by Catherine Brown
6.30pm: Drinks and nibbles
7.30pm: Event ends
Location
The event is kindly hosted by Clifford Chance
10 Upper Bank Street,
London, E14 5JJ
Date: 16 September 2025
Time: 4.30pm to 6.30pm
Sign up: To book your place, email events@legalservicesboard.org.uk
We look forward to welcoming you to this in-person event.
Our Reshaping Legal Services strategy sets out our ambition to make sure regulation supports access to legal services for the individuals and businesses that need them. As the oversight regulator of legal services, we are interested in exploring areas where regulation can have the greatest impact.
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